Welcome to the Ingleby House Staff Portal
Your team hub for all things Ingleby
📌 Noticeboard
My Holidays
View your holiday entitlement and bookings
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Total Entitlement
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Days Used
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Remaining
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Sick Days
Holiday Bookings
2026
Pending Requests
Rejected Requests
Team Calendar
View team holidays and availability
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My Holiday
Nurse Holiday
Clinician Holiday
Pending
Practice Calendar
View daily staffing and clinician schedules
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Fully Staffed
Partially Staffed
Understaffed
Weekly Rota
View the practice rota schedule
Practice Meetings
View practice meeting minutes
📋
No meeting minutes available for this year.
Core Values
Our practice values and standards
Positivity
- Welcome every patient with a friendly, calm, and professional manner to help reduce dental anxiety.
- Maintain a reassuring attitude during busy clinics or when running behind schedule.
- Speak positively about the practice, treatments, and colleagues at all times.
- Use clear, supportive language when explaining procedures to patients.
- Encourage and motivate colleagues, especially during challenging sessions.
Innovation
- Digital workflows – intraoral scanners, digital impressions, online booking and medical histories.
- Using technology to improve patient experience - CEREC same-day crowns and 3D printing.
- Encouraging ideas from all levels – reception staff often spot inefficiencies clinicians miss.
- Participate in training and continued professional development to improve skills and services.
Integrity
- Follow GDC standards, practice policies, and infection control procedures at all times.
- Maintain strict patient confidentiality and accurate clinical record keeping.
- Be honest with patients about treatment options, costs, and outcomes.
- Take responsibility for errors or delays and report concerns appropriately.
- Act professionally and ethically in all patient and team interactions.
- Transparent pricing – clear treatment plans with costs before starting work.
- Honest clinical advice – recommending what's genuinely needed, not upselling.
- Admitting mistakes openly and fixing them promptly.
Compassion
- Treat every patient with kindness, dignity, and respect, particularly nervous or vulnerable patients.
- Listen carefully to patients' concerns and respond with empathy.
- Take extra time to reassure children, anxious patients, or those with additional needs.
- Checking in after difficult procedures.
- Remembering personal details – asking about the holiday they mentioned, their children etc.
- Accommodating emergencies as quickly as possible.
- Show understanding and support towards colleagues experiencing stress or difficulties.
- Respect cultural, emotional, and individual needs in all aspects of care.
Teamwork
- Communicate effectively with dentists, nurses, reception, and management to ensure smooth clinics.
- Support colleagues by assisting when needed and sharing workloads fairly.
- Respect each team member's role and contribution to patient care.
- Work collaboratively to maintain high standards of patient safety and care.
- Covering without complaint when colleagues are ill or on holiday.
- Social events – team meals, Christmas parties, informal get-togethers.
Overtime / Unpaid Leave
Log and track your overtime and unpaid leave
Overtime
Unpaid Leave